Privacy Policy

Last updated: December 2024


Introduction

Northern Horizon Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website northernhorizonsolutions.org or use our services.


Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company information and job title
  • Information provided through contact forms or inquiries
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website information

How We Use Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our website functionality and user experience
  • Provide relevant content and advertisements

You can control cookie preferences through your browser settings or our cookie consent banner. Declining cookies may limit some website functionality.


Third-Party Services

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your use of our website and report website trends without identifying individual visitors.

Google Ads

We may use Google Ads services to display advertisements. Google may use cookies to show ads based on your visits to our website and other sites on the Internet.


How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our services
  • Responding to inquiries and customer support requests
  • Sending marketing communications (with your consent)
  • Analyzing website usage to improve user experience
  • Complying with legal obligations
  • Protecting our rights and preventing fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in our operations
  • When required by law or to protect our legal rights
  • In connection with a business transaction or reorganization

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

Opting Out of Tracking

You can opt out of tracking and data collection through several methods:

  • Adjust your browser settings to block or delete cookies
  • Use the "Decline" option in our cookie consent banner
  • Visit the Google Ads Settings page to manage ad preferences
  • Use browser extensions that block tracking scripts
  • Enable "Do Not Track" settings in your browser

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.


Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.


Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.


Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Northern Horizon Solutions
14328 88 Avenue
Surrey, British Columbia V3W 3L5
Phone: (510) 887-1160
Email: [email protected]